Shipping policy

SHIPPING POLICY

Last updated: October 26, 2026

This Shipping Policy explains how BURTON processes, ships, tracks, and delivers orders placed through:

https://rinsovo.com/

1. Shipping Availability

BURTON ships to destinations supported by our current shipping network.

Available destinations and shipping methods are displayed during checkout.

We only accept orders where a valid delivery option is available for the customer's destination.

Shipping availability may depend on:

  • Country or region;

  • ZIP or postal code;

  • Product availability;

  • Carrier service coverage; and

  • Other logistical restrictions.

If a destination cannot be selected during checkout, shipping to that destination is currently unavailable.

2. Order Processing Time

Orders are generally processed within:

1–3 business days

Business days are Monday through Friday, excluding applicable public holidays.

Processing time begins after an order has been successfully placed and payment has been authorized.

3. Estimated Transit Time

After an order has been processed and shipped, estimated transit time is generally:

5–12 business days

Delivery estimates may vary depending on destination, carrier conditions, weather, customs processing, peak periods, or other circumstances outside our reasonable control.

4. Estimated Total Delivery Time

Typical estimated total delivery time is:

6–15 business days

This estimate consists of:

  • Processing: 1–3 business days

  • Transit: 5–12 business days

These timeframes are estimates and are not guaranteed delivery dates.

5. Shipping Charges

Available shipping options and any applicable shipping charges are shown during checkout before payment is completed.

If free standard shipping is offered for an order or destination, this will be displayed at checkout.

Customers can review the complete order total before confirming their purchase.

6. Order Tracking

Where tracking is available, customers will receive tracking information after the order has shipped.

Tracking information may take some time to update after a shipping label is created.

If your tracking information has not updated for an extended period, please contact us.

7. Address Accuracy

Customers are responsible for providing a complete and accurate delivery address.

Please review your shipping information carefully before completing your order.

If you notice an error, contact us as soon as possible.

We cannot guarantee that address changes can be made after an order has entered fulfillment.

Additional shipping charges caused by an incorrect or incomplete address may be the customer's responsibility where permitted by law.

8. Customs, Duties, and Taxes

For international orders, customs duties, import taxes, or other government charges may apply depending on the destination.

Where such charges are not collected during checkout, they may be assessed by local authorities or the delivery carrier.

Customers are responsible for charges imposed by their local authorities unless otherwise clearly stated at checkout.

9. Delayed Shipments

Occasionally, shipments may be delayed due to factors outside our control, including:

  • Carrier disruptions;

  • Severe weather;

  • Customs delays;

  • High-volume periods;

  • Transportation interruptions; or

  • Incorrect delivery information.

If your order appears significantly delayed, please contact us for assistance.

10. Lost Packages

If tracking indicates that a package may be lost, please contact us.

We may work with the carrier to investigate the shipment before providing a resolution.

11. Delivered but Not Received

If tracking shows that your package was delivered but you cannot locate it, please:

  • Check the delivery location;

  • Check with household members or neighbors;

  • Review carrier delivery information; and

  • Contact the carrier where appropriate.

If the package remains missing, contact our customer service team.

12. Contact Information

For shipping questions:

BURTON

Website: https://rinsovo.com/

Email: hallo@Rinsovo.com

Phone: +1 320-219-3399

Business Address: 601 Washington Ave, Villard, MN 56385, United States